A customer facing display (CFD) is a tablet or monitor positioned at the point of sale (POS) facing the customer. A customer can view all crucial transaction details in real time, showing order information like items ordered, prices, discounts, taxes, and total amount due, but they can process payment and view current promotions. 

As a popular addition to the Restaurant POS, Integrated Online ordering has become critical to a restaurant’s success and growth strategy. With more people seeking convenience, the way consumers order food has dramatically changed.Most customers expect and prefer to be able to place orders from the comfort of their smartphone or computer while also being aware of the high costs associated with third-party ordering. As a restaurant owner or manager, understanding how to implement and optimizeonline ordering will help with growing your restaurant’s revenues and profits. 

Mobile restaurant technology has been evolving quickly. The ability to order and pay at the table increases table turns and profits, provides better management efficiency, and enhances the guest experience. 

Running a restaurant is a combination of passion, hard work, and financial acumen. In today's competitive restaurant landscape, it's not just about excellent food and service—it's also about leveraging technology to make every dollar count.  

A restaurant’s point of sale system serves as the central hub for daily operations, so prioritizing a well-implemented POS solution can significantly benefit your restaurant, leading to streamlined processes, increased productivity, improved customer experiences, and better overall management.

One of the largest expenses restaurants incur besides labor and food costs are credit card processing expenses, also known as merchant service fees. The implementation of Non-Cash Adjustment (NCA) programs and Cash Discounting is becoming the new normal and is widely accepted by restaurants and their customers. These programs help restaurant owners offset card acceptance expenses and can reinvest in their businesses. In many cases, restaurants qualify for a no-cost POS system. 

Besides payroll and food costs, credit card processing expenses are one of the largest monthly expenses restaurants incur. The good news is that there are now programs, like the non-cash adjustment (NCA) program that can help offset those expenses! These programs are becoming more popular and accepted by customers as an appropriate cost of dining out.

The summer months are exciting as the country is opening back up and entering a new phase of “normal." People are excited to get out, enjoy the summer and dine out with family and friends. Now that restaurants are open at 100% capacity, they are gearing up for a busy summer.

It is still unbelievable that it has been over a year since restaurants have not been able to operate at 100%. While this is great news and it is something to celebrate, there is definitely work to be done to ensure a smooth reopening.

Restaurants rely on modern point of sale technology and integrated solutions such as online ordering and contactless payments. In fact, consumers shopping at restaurants demand digital experiences with independently owned restaurants.

Remember when QR Codes started to pop up a few years ago? If not, it’s probably because the use of QR Codes never really became wildly popular, most likely because people had to download an external app in order to utilize it, which many consumers didn’t want to do.  

At some point you have probably seen an ad or had a salesperson selling a “Free” or low-cost point of sale system. Free offers sound enticing enough, but in the restaurant business is there really such thing as free?

No, of course not.

We know that 2020 has had its unique challenges, and with a lot of uncertaintyit seemsthere might stillbe some difficult times ahead. But we’re here to tell you it’s not’s all negative!With challenges, comesopportunity, so we’re here to highlight some opportunities for restaurant success this winter and holiday season. 

Have you always dreamed of opening a restaurant one day and the reality is becoming more feasible? That’s great news! It’s a very exciting time and we are here to let you know that with proper preparation and knowledge, opening a restaurant can be an extremely rewarding and of course a profitable experience.

We understand that 2020 has presented some unique challenges to the restaurant industry, which is why it is more important than ever to ensure that you have the correct restaurant technology in place, for a successful 2021.

Self-Service Kiosks are continuing to increase in popularity and no, you don’t need to be a large national chain to take advantage of the benefits kiosks have to offer. For diners that prefer take out or want to limit contact with employees while eating in, kiosks can help restaurants be successful, stay compliant, control social distancing and can be set up in strategic locations like counter tops, wall units or freestanding units.

Restaurant owners and managers can now streamline operations and increase efficiency with a business-class phone solution. By switching to a hosted VoIP phone solution, business owners are not only reducing costs, they are saving time and improving guest experience.

Gift cards are among the top gifts given during the holiday season. Here at Cervion, we understand that it’s been a pretty tough year for the restaurant industry, fighting to survive the pandemic. As late fall and winter approaches, it is also holiday season, which is the most popular season for gift card purchases by your customers. With a gift card program that is integrated with your iPad point of sale system in place, it is another opportunity to increase sales and revenue.

The idea of restaurants implementing Non-Cash Payment Programs is not new, but it has left restaurant owners wondering if it would be the best decision based on potentially negative customer perception. Before thinking “absolutely not, I would not do that”, have a better look into what these programs are, what they offer and how it can help you reduce expenses.

We understand that there are many different solutions out there for your point of sale (POS) needs. Doing all that research can be extremely time consuming and with all the options, navigating systems and requirements is difficult. Don’t waste time trying to find a solution your business fits into, but learn how a value-added reseller (VAR) can help find the right solution for your business.

EdgeServ POS (formerly known as Synetouch), released a completely redesigned restaurant point of sale solution – EdgeServ Version 2020 and we are so excited to offer this modern tablet POS solution to our local restaurant & bar community! 

Scan to pay is a feature built into Heartland Restaurant & MobileBytes point of sale systems and does not require any expensive software or hardware upgrades. This feature enables restaurant labor to operate at a very efficient level but also added benefits like offering a safe, contactless payment method.

As restaurants reopen with new spacing and capacity regulations in place, it’s a good opportunity for restaurant owners to look at the current business model for possible technology efficiencies.

At Cervion, we support independent restaurants and bars. We have had the privilege of working with our customers to enable Online Ordering solutions, quickly and effectively, during the COVID-19 pandemic.

Contactless Delivery and Contactless Payments have quickly become the norm as restaurants rapidly adapt to a Covid-19 world. Contactless Delivery and Takeout online helps encourage safety while accepting payments from consumers. 

Did you know Samsung Pay, Apple Pay, Google Pay, Fitbit Pay and mobile applications now support contactless payments? Many restaurants are considering whether to enable these modern payments solutions to better understand the benefits and costs of enabling them.

While health and cleanliness of your restaurant has always been important, recent events have all of us reviewing policies and procedures. We've complied a list of best-practices for cleaning POS equipment.

Have you experienced the pain of an internet outage on a busy night? Many restaurants have. The worst possible news a restaurant owner can hear is that the point of sale system cannot process credit cards. The dining room is full of patrons, and the bar has many tabs open... delivery and pickup phone orders come to a screeching halt. Internet outages can cost restaurants thousands of dollars per year.

If you are running a Windows-based point of sale system in your restaurant, you may be in for a surprise. Microsoft announced that Windows 7, a common operating system for most legacy point of sale systems, would face end of support January 14, 2020.

The point of sale industry has always had some mystery surrounding the true cost of ownership. In reality, can you really own point of sale technology?